Active incident response

Your website is hacked.
We get it clean — and keep it clean.

Malware warnings, spam redirects, hidden backdoors, blacklist flags, host suspension. We remove the infection, close the door it came through, and hand your site back with a plain-English report. Human-led cleanup by people who do this every day.

Start My Cleanup See how it works
  • Cleanup + hardening + verification
  • WordPress, WooCommerce & PHP experts
  • Same-day priority response available
Malware & virusesInjected code removed at the source
Spam redirectsPharma, casino & SEO spam killed
BackdoorsHidden re-entry points closed
Blacklist flagsReview guidance after cleanup
Hacked filesUnknown & modified files audited
Host suspensionWe help get you reinstated

Warning signs

If you're seeing any of this, your site is compromised

A hacked site rarely fixes itself, and the longer it sits, the more it costs you in lost trust, rankings and sales. These are the symptoms we clean up every day.

“This site may be hacked”

Google is showing a warning in search results, or Chrome and Safari throw a red interstitial before visitors can reach you.

Spam redirects

Your site silently sends visitors to pharma, casino or scam pages — often only on mobile, or only from search engines.

Search Console security issues

Google Search Console reports “Social engineering,” “Harmful content,” or “Malware” flags on pages you don't recognize.

Unknown files & users

Strange PHP files, modified core files, scheduled tasks, or admin accounts you never created keep appearing.

Host suspended your account

Your host disabled the site for sending spam, serving malware, or abusing server resources.

Pharma / SEO spam in Google

Search results show hundreds of junk pages or pharma keywords on your domain that you never published.

Get expert cleanup

Why a scan isn't enough

A deleted virus is not a clean site

Most automated scanners and quick fixes remove the obvious payload and stop there. The attacker's way back in stays open — so the infection returns, sometimes within hours. Real cleanup means finding everything and closing the door behind it.

  • 01
    Backdoors hide in plain sight. Re-entry code gets tucked into theme files, uploads, plugins and the database — not just the file that set off the alarm.
  • 02
    Reinfection is the real cost. Removing malware without patching the entry point means you pay again next week. We treat the cause, not just the symptom.
  • 03
    Blacklists need a clean review. Submitting for review while traces remain gets you rejected and slows recovery. We verify first, then guide the request.
  • 04
    Hardening prevents the next one. Updated software, locked-down permissions and rotated credentials turn a recurring nightmare into a one-time fix.

The workflow

A clear, repeatable cleanup process

No mystery, no guesswork. You always know what step we're on and what happens next.

  1. 01

    Secure access

    You send credentials using our safe handoff instructions. We confirm scope before touching anything.

  2. 02

    Full scan & triage

    We map the infection across files and database — payloads, backdoors, injected users and cron jobs.

  3. 03

    Remove the infection

    Malicious code is cleaned out by hand, core and plugin files are restored to known-good versions.

  4. 04

    Harden the site

    We patch the entry point, update software, fix file permissions and rotate the keys attackers used.

  5. 05

    Verify & rescan

    We re-scan to confirm the site is clean, redirects are gone and the front end behaves normally.

  6. 06

    Handoff & review guidance

    You get a plain-English summary of what we found and clear steps to request any blacklist review.

Cleanup packages

Pick the response your site needs

One-time pricing per site. No surprise subscriptions. Choose a package below and the order form will pre-select it for you.

Essential Cleanup

$249/ site

For a single, straightforward site that needs the infection gone.

  • Full malware & injected-code removal
  • Backdoor & unknown-file scan
  • Spam redirect removal
  • Blacklist review guidance
  • Plain-English cleanup summary
Most requested

Priority Recovery

$499/ site

Same-day priority start plus hardening so it doesn't come back.

  • Everything in Essential Cleanup
  • Front-of-queue, same-day start
  • Security hardening & software updates
  • Credential & key rotation guidance
  • 30-day reinfection re-clean window

Emergency Business

$899/ site

For revenue-critical sites that need the fastest, deepest response.

  • Everything in Priority Recovery
  • Fastest available response window
  • Deep forensic file & database review
  • Monitoring setup guidance
  • Written post-cleanup report

Pricing is per site. Multi-site, server-level and reseller cleanups are quoted individually — note it in your order and we'll confirm before charging.

Every hour counts

A hacked site gets more expensive the longer it waits

Rankings drop

Google deindexes flagged pages and your hard-won SEO erodes fast.

Trust evaporates

A browser warning tells every visitor your brand can't be trusted.

Sales stop

Redirects and warnings send paying customers straight to a competitor.

The host pulls the plug

Suspension takes your whole site offline until it's clean.

Start My Cleanup

Secure order

Start your cleanup

Tell us about your site and pick a package. You'll continue to secure checkout, and we'll reply with safe access instructions to begin.

  • Payment handled by Stripe — we never see your card
  • We only request the access needed to clean your site
  • You're guided to rotate every credential after cleanup
Cleanup package

By submitting you agree to share secure access so we can clean your site. We never guarantee that Google or any blacklist provider will lift a warning — we clean the site and guide your review request.

Common questions

FAQ

How fast can you clean my website?

Most standard sites are cleaned within hours of receiving secure access. Priority Recovery and Emergency Business orders move to the front of the queue for a same-day start. Larger or heavily compromised sites can take longer, and we tell you the realistic timeline before we begin.

Will you remove the Google security warning or Search Console flag?

We remove the malware that triggered the warning and then prepare your site for review. We can't guarantee how quickly Google or any blacklist provider lifts a warning, but we give you clear, step-by-step guidance for submitting a review request once your site is verified clean.

Do you need my login details, and is that safe?

We need secure access to clean a site — usually hosting or SFTP credentials. We give you instructions for sharing access safely, work only on the agreed scope, and walk you through rotating every password and key after cleanup.

What if my site gets reinfected after cleanup?

Reinfection almost always means a missed backdoor or an unpatched entry point — which is exactly what our hardening step targets. Priority Recovery and Emergency Business include a 30-day reinfection re-clean window, so you aren't paying twice for the same incident.

Do you work with WordPress and WooCommerce?

Yes. WordPress and WooCommerce are our most common cleanups, and we also handle custom PHP, Laravel and other platforms. We know where these systems hide injected code, fake admin users and malicious cron jobs.

Will my site go offline during cleanup?

Usually not. We work carefully on the live files, or on a copy where that's safer. If your host has already suspended the account, we help you get it reinstated as part of the cleanup.

What do I get when you're done?

A verified-clean site plus a plain-English summary of what we found, what we removed, how we hardened it, and the exact steps to request any blacklist or Search Console review.

Stop the bleeding. Start the cleanup.

Every hour your site stays infected costs you trust, rankings and sales. We have a plan and we can start today.

Start My Cleanup